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May 26, 202110 min read
4 Strategies to handle Passive Aggressive People
Passive aggressive people are angry people who avoid confrontation. When you encounter them, how do you handle them? Read how....
Dec 1, 20209 min read
Chapter 4: Dealing with Discrimination
Being a Project Manager means dealing with difficult people, some even rude. Here is Anna handle her customer...
Sep 14, 202014 min read
Chapter 3: Influencing without authority...
Anna is faced with a senior manager who is a bully at work. She needs to fix the wrong he did without burning any bridges.
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