Being a Project Manager means dealing with difficult people, some even rude. Here is Anna handle her customer...

Best way to “Do more with less” is to conduct a time study. It's a great way of understanding a person’s workload.

There will be times when convincing someone of your way of thinking is difficult, this is where you can use influence skills. Read more...

When you are in a group solving a problem, does the one that picks up the marker first to write on the white board the leader?

Anna is faced with a senior manager who is a bully at work. She needs to fix the wrong he did without burning any bridges.

Your brand is how you are perceived by others. To build a solid brand, you need to include assessing yourself using feedback.